Compliance Programs That Passed. Deals That Closed. Programs That Held.

The Challenge

The company had been losing enterprise deals at the finish line. Three prospects in the same quarter had declined to move forward specifically because the company had no SOC 2 report. Their VP of Engineering was fielding security questionnaires he did not have the resources to answer accurately, and the sales team had started preemptively disqualifying mid-market and enterprise leads to avoid the conversation. The company had no formal information security policies, no documented controls, and no idea where to start.

The Approach

Arclight began with a full gap assessment against the SOC 2 Trust Service Criteria, mapping the company's existing technical controls, people processes, and documentation against what the audit would require. Gaps were prioritized by risk and implementation effort, then Arclight worked directly with the engineering and operations teams to implement controls, draft policies, and build the evidence collection workflow. When the audit window opened, Arclight served as the primary point of contact with the auditor, keeping the process on track and fielding technical questions on the company's behalf.

The Outcome

The company received their SOC 2 Type 2 report with a clean opinion. Within 60 days of receiving the report, they closed two of the enterprise deals that had previously stalled on the security questionnaire. The sales team now leads with SOC 2 compliance as a differentiator in enterprise conversations.

The Challenge

The company was three weeks from signing a contract with a regional hospital system — their largest prospective customer to date — when the hospital's legal and compliance team requested a formal HIPAA risk assessment and evidence of remediation. The company had basic security controls in place but had never conducted a formal risk assessment and had no documentation they could put in front of an enterprise healthcare customer. The deal was at risk of falling apart entirely.

The Approach

Arclight conducted a comprehensive HIPAA Security Rule risk assessment, covering all administrative, physical, and technical safeguard domains. Every gap was documented against the regulatory standard, assigned risk ratings, and a prioritized remediation roadmap was built that the engineering team could begin executing immediately. Policy and procedure updates were drafted to bring the company's documentation into alignment with current requirements, and a documentation package was produced that the company could present directly to the hospital's compliance team.

The Outcome

The risk assessment and documentation package were delivered within three weeks. The hospital system reviewed the output, satisfied their due diligence requirement, and the contract was signed. The company now conducts annual HIPAA risk assessments as part of their standard compliance calendar.

The Challenge

The company had been identified as a candidate for a DoD subcontract — a significant revenue opportunity that required demonstrating CMMC Level 2 compliance before they could advance in the procurement process. The company handled Controlled Unclassified Information in their environment but had never mapped their systems to NIST SP 800-171 requirements and had no System Security Plan. The prime contractor was asking for documentation the company simply did not have.

The Approach

Arclight led a CMMC Level 2 gap assessment across all 110 NIST SP 800-171 controls, working with the company's IT team to map their environment, identify CUI flows, and document what was in place versus what was missing. The System Security Plan framework was developed and a Plan of Action and Milestones was built with prioritized, assigned remediation steps the company could begin executing against immediately. The POA&M gave the prime contractor visibility into the company's remediation trajectory, which was enough to keep them in the running during the compliance remediation window.

The Outcome

The company completed critical remediation items within the required window, delivered the SSP and POA&M to the prime contractor, and advanced in the procurement process. The gap assessment also surfaced several security risks in their environment that would have created serious issues had they gone unidentified before a third-party CMMC assessment.